How does a one-man company do it all?
P&A Self Control Oy
| Verbal communications expert Pasi Hirvi had steered his one-man couching business P&A Self Control Oy since 1998. P&A Self Control Oy trains its customers to improve their own verbal output; interactive communications, customer service interactions, persuasive rhetorics and coach-training are on the menu |  |
all tailored to the client's specifics in both content and duration. Other popular services include lectures dedicated to specific themes in verbal communications.
The most pivotal aspect of couching is that it is done to fulfill a specific purpose, with the client's needs as the starting-point. The company has worked its way to being a good, trusted partner for its customers; following through with planned schedules being one of the key aspect to a maintained credibility. With clients from businesses, public administrations, educational establishments and organizations, many request P&A Self Contol Oy's couching courses regularly.
From mass mailing to successful targeted contacts
Pasi Hirvi admits to first being apprehensive about Snoobi's web analytics. ”Like all entrepreneurs, I take a number of sales calls every day, all trying to sell me various kinds of medias and solutions which will improve profits and turnover. However, Snoobi's web analytics began to pay itself back immediately. It proved me with up-to-date information on which companies visit my site and which of my sponsored links or search words they had clicked to find me. Prior to this, I used to stuff large amounts of envelopes with paper brochures and send them by snail mail. I still use snail mail to reach new contacts, but with the web analytics data at hand, I can target the mails and save on postal fees and time".
Making it easy to break the ice, by phone
Hirvi also uses the phone to make contacts. It's become more pleasant to make that first call, when you know that the client has already shown interest by visiting your site and you know in advance what courses they looked at. The clients themselves have begun to approach Hirvi more actively, asking him to come on over and tell more about his couching services.
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"With SnooBI Oy's web analytics, I've had the chance to get to know new and interesting companies and people as I've been planning a couching programme for them. From an entrepreneurial or business point-of-view, having analytics available has made my job easier, saved on expenses and added numbers below that famous line."
- Pasi Hirvi, CEO & Coach, P&A Self Control Oy |
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I'm happy to answer your questions regarding to my verbal communication services or about my experiences of Snoobi: Pasi Hirvi +358 (0)400 801 424 / +358 (0)3- 3445 447, pasi.hirvi [a] selfcontrol.fi |